staff工作时间
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Our Billing Department is open between 7:00 AM and 3:00 PM GMT-7 Monday through Friday, and 8:00 AM to 11:00 AM GMT -7 Saturday. Closed on Sunday and US holidays.
当地时间查询: https://time.is/GMT-7
push前置条件
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Please note the following for services transfer -
Per our TOS -
Service Transfer
6,2,1 - An existing service may be transferred to another client provided the following conditions are met:
The service to be transferred must be active for at least three months.
The service to be transferred must not have any unpaid or overdue invoices.
The service to be transferred must not have any TOS/AUP Violations on record.
The account initiating the transfer must be in Good Standing, with no TOS/AUP Violations.
The account receiving the transfer must confirm acceptance of the transfer.
The account receiving the transfer must not have any unpaid or overdue invoices.
The account receiving the transfer must not have any TOS/AUP Violations on record.
If you and the other account qualifies, need client relinquishing/accepting the service to open ticket to billing accepting/relinquishing the transfer to proceed. Once they have opened the ticket with billing please advise to proceed.
Please provide the service you would like to accept/transfer if you qualify as well and provide the client's name that is accepting the service.
Respectfully,
工单
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双方都要写,发在Genernal Support区,文章内容把对方交换的信息都写进去,比如卖家发个I want transfer my service SLICE-XXXXXX to 买家名([email protected]).买家同理,但是买家要看一下后面的"注意".