Over the next 24 hours our client area (Billing System) will be moved over to a new network. During the switch over, connections to soluslabs.com may be intermittent and you may not be able to gain access to our system. This should not affect your SolusVM license or install, however if your license is less than 24 hours old you may need to clear the DNS cache on the master for the license to update correctly.
Clearing DNS Cache
On another note our external ticket system is currently unavailable and the internal ticket system inside our client area is being temporarily used for support. If you have not received a reply from a ticket you submitted at support.soluslabs.com we urge you to re-submit it via our temporary support system.
Thank you for your understanding & continued support
