C:\Documents and Settings\Administrator>ping ns5.stocksir.cn
Pinging ns5.stocksir.cn [96.9.137.46] with 32 bytes of data:
Reply from 96.9.137.46: bytes=32 time=531ms TTL=41
Request timed out.
Reply from 96.9.137.46: bytes=32 time=618ms TTL=41
Reply from 96.9.137.46: bytes=32 time=537ms TTL=41
Ping statistics for 96.9.137.46:
Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),
Approximate round trip times in milli-seconds:
Minimum = 531ms, Maximum = 618ms, Average = 562ms
C:\Documents and Settings\Administrator>tracert ns5.stocksir.cn
Tracing route to ns5.stocksir.cn [96.9.137.46]
over a maximum of 30 hops:
1 2 ms 2 ms 4 ms 10.3.255.11
2 3 ms 5 ms 2 ms 10.3.255.11
3 * * * Request timed out.
4 1 ms 1 ms 1 ms 10.3.254.21
5 * * * Request timed out.
6 12 ms 7 ms 5 ms 59.44.43.1
7 17 ms 3 ms 3 ms 219.148.225.30
8 3 ms 3 ms 3 ms 219.148.240.117
9 3 ms 3 ms 3 ms 219.148.240.13
10 5 ms 4 ms 6 ms 219.148.209.1
11 72 ms 70 ms 71 ms 219.148.211.145
12 80 ms 78 ms 80 ms 202.97.38.221
13 26 ms 27 ms 26 ms 202.97.53.98
14 289 ms 293 ms 289 ms 202.97.51.186
15 337 ms 336 ms 337 ms 202.97.50.42
16 476 ms * 493 ms 62.156.139.149
17 510 ms 520 ms * 217.239.40.186
18 520 ms 518 ms * vl0018.gwy01.sctn01.hostnoc.net [80.156.160.158]
19 587 ms 552 ms 542 ms ec1-10.agg01.sctn01.hostnoc.net [64.191.19.6]
20 523 ms 523 ms 554 ms ec1-15.vl0111.f2801.sctn01.hostnoc.net [96.9.191
.30]
21 523 ms * * vserver49.hostnoc.net [173.212.213.114]
22 * 489 ms * 96913746.hostnoc.net [96.9.137.46]
23 * 490 ms * 96913746.hostnoc.net [96.9.137.46]
24 * 473 ms * 96913746.hostnoc.net [96.9.137.46]
25 503 ms 506 ms 499 ms 96913746.hostnoc.net [96.9.137.46]
C:\Documents and Settings\Administrator>ping 72.44.80.253
Pinging 72.44.80.253 with 32 bytes of data:
Reply from 72.44.80.253: bytes=32 time=330ms TTL=45
Reply from 72.44.80.253: bytes=32 time=330ms TTL=46
Reply from 72.44.80.253: bytes=32 time=322ms TTL=45
Request timed out.
Ping statistics for 72.44.80.253:
Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),
Approximate round trip times in milli-seconds:
Minimum = 322ms, Maximum = 330ms, Average = 327ms
Currently there is only one datacenter in which the VPS are located. If you look at your traceroute results you can see that packets start dropping before it leave your local area and that the latency grows very high before it reaches us as well. I will look into the main node to see if there is an issue there but this looks more like a specific route having issues than anything else.
14 289 ms 293 ms 289 ms 202.97.51.186
15 337 ms 336 ms 337 ms 202.97.50.42
16 476 ms * 493 ms 62.156.139.149
17 510 ms 520 ms * 217.239.40.186
Best Regards,
Guy W Hopkins
System Administrations Support
BurstNET Technologies