Thank you for contacting us. We're sad to see you go, should you have any suggestions on how you think we can improve our service, we would greatly appreciate the feedback. You can cancel your account at any time by logging into the Member's area, and clicking on the "Account" tab. From there, there's a cancel account link. Be sure to request the refund for your unused time on the cancellation form.
Please follow the cancellation procedure outlined above to obtain the refund for your unused time.